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Fact Check: The Central Govt Has Not Launched A ‘Blood On Call’ Helpline; Viral Post Is Misleading


A message is being shared on social media claiming that as per the central government’s new scheme, ‘Blood on call’, you can call at helpline number ‘104’ for the blood requirement in India.

The post read, ‘सरकार की नई सेवा…आज से भारत में खून की जरूरत के लिए ‘104’ एक विशेष नंबर होगा। ‘ब्लड ऑन कॉल’ इस सेवा का नाम है… इस नंबर पर कॉल करने के बाद 40 किमी के दायरे में चार घंटे के भीतर रक्त पहुंचा दिया जाएगा.. 450 / बोतल प्लस परविहन रु। 100. कृपया इस संदेश को फॉरवर्ड करें। यह सुविधा कई लोगों की जान बचा सकती है। कृपया दूसरे ग्रुप में सर्कुलेट करें।’

(English Translation: Government’s new service…from today ‘104’ will be a special number for the need of blood in India. ‘Blood on Call’ is the name of this service… After calling this number, blood will be delivered within four hours within a radius of 40 km.. Rs 450/bottle plus transportation. 100. Please forward this message. This facility can save the lives of many people. Please circulate to other groups.

Here’s the link to the above post.


NewsMobile fact-checked the viral post and found it to be misleading.

We found an article by The Times of India dated January 7, 2014. As per the article, this service was launched only in Maharashtra. The article states that under this service, the ‘people can dial 104 to connect the call centre with their requirements and the information will be forwarded to the respective district blood banks’.

We found the helpline on the official website Government of Maharashtra Public Health Department.

We also found out that different states use ‘104’ as a helpline number for different purposes. Not just that, but along with ‘blood on call’, the number is also being used under other health-related issues in Maharastra.

We also found a tweet by the Press Information Bureau dated November 7, 2023, where it was stated that the claim is misleading and no such service has been started by the central government. The post also mentioned that ‘104’ is used for various helpline services in different states.

The above information proves that the viral message is misleading.

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