Indians are very much fond of traveling and when it comes to giving a tip, Indians are very generous in that too as around 96% Indian travellers give tips at a hotel, more so because of the room service and good housekeeping, a recent survey has found.
“About 96% Indians usually tip at a hotel, 79% tip because of the room service and 51% tip after being impressed by the housekeeping,” according to ‘2016 Hotel Etiquette Report’ by full service online travel company Expedia.
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About 39% Indians tip the porter at the hotel whereas 24% tip the valet, it found.
The survey, which is an analysis of behaviour and preferences of Indians while booking hotels, was conducted online in August by GFK Custom Research, North America, among 1,014 randomly selected adults, both men and women, who have stayed overnight in a hotel in the past two years.
When it comes to facilities, 75% Indians want in-room features like Jacuzzi, tub or balcony, it said.
Location and price are the most critical for 96 per cent Indians and for 95% family friends, food, beverages, room size is a major consideration, it said.
Things like complimentary Wi-Fi (93%), reviews (89%) and hotel brands (86%) are also major attracting factors for Indians, it added.
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“The survey highlights some interesting facts about preferences of Indian travellers while booking a hotel. According to the survey, the most preferred medium of booking a hotel amongst 35% is a desktop or laptop followed by mobile app on smart phone while 14% travellers book through mobile web using smart phone,” Expedia Marketing Head, in India, Manmeet Ahluwalia said.
“It is interesting to note that 89 per cent Indians consider hotel reviews as very important while choosing a hotel,” Ahluwalia added.
He said as Indian travellers are evolving, 77% consider the ability to earn and redeem reward points on their bookings as important.
Indians prefer switching their rooms at hotels if the washrooms are unclean (51%), displeasing smell (48%), dirty beds (48%) and uncomfortable beds (41%), the survey found.
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Noisy neighbours (30 %) and close to elevators (19%) also makes Indians switch their rooms, it added.
As per the survey, most India travellers are annoyed by loud noisemakers nearby (50%), the hallway hell noisemakers (48%), inattentive parents those who let their children misbehave (47%) and complainers (47%).