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Air India-Vistara Will Deliver On ‘Sky-High Expectations’: N Chandrasekaran

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Tata Sons chairman N Chandrasekaran on Thursday said the Air India-Vistara merger is an important milestone in the transformation of Air India into a world-class global airline, fulfilling the “sky-high expectations”.

In a LinkedIn post, Chandrasekaran said that this merger, on the back of our Air Asia and Air India Express merger, has brought together 4 airlines to create 1 integrated airline group.

On November 12, Tata Group’s Air India Group completed the operational integration and legal merger with Vistara, marking a significant milestone in its transformation journey.

The merged entity is poised to offer enhanced customer experience, expanded route network, and increased efficiency. This strategic move sets the stage for Air India Group’s emergence as a leading global airline

“This week’s merger between Air India Limited (AI) and Vistara is an important milestone in our commitment to transform AI into a world-class global airline with an Indian heart. This merger, on the back of our Air Asia and Air India Express merger, has brought together 4 airlines to create 1 integrated airline group. We have much to look forward to.

From its pre-privatization size, the fleet has grown over 2.5X, and its 300 aircraft carry nearly 200,000 passengers across 100 global destinations every day. Through its partners, the fleet offers worldwide connectivity to over 800 destinations,” N Chandrasekaran wrote.

“At the same time, it is important to acknowledge that a merger is undoubtedly a time of change–distinct cultures are put together to create something new and lasting. Such mergers take time to play out. We have moved quickly, completing the process in 2 years, while keeping our eye on the ultimate goal: to realise AI’s potential and turn it into a world-class global airline. Given our ambitions, this merger should be seen as part of a journey. Different parts of the business were at different points of maturity when the merger commenced, so they will take time to fully align,” Chandrasekaran wrote.

Chandrasekaran assured that customers will continue to experience Vistara’s in-flight service after the merger. “While this happens, I am clear that Vistara will continue to deliver the service experience it is known for while bringing to AI some of its
best practices. Customers will continue to experience Vistara’s in-flight service and the cabin crew that they are accustomed to.”

(With ANI inputs) 

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