The video, reportedly taken 5 February, shows Travis Kalanick riding in the back seat with his friends. The chief executive and co-founder of Uber Technologies Inc. got into a shouting match with one of his company’s drivers.
The argument was captured on the dash cam of Uber driver Fawzi Kamel during a drive in San Francisco.
When the ride ended, driver Fawzi Kamel took the opportunity to share a common driver complaint: “You’re raising the standards, and you’re dropping the prices.”
“I lost money — $7,000 — because of you,” Kamel said. “I’m bankrupt because of you.”
“Bulls—,” Kalanick replied. “You know what. . . some people don’t like to take responsibility for their own s—,” Kalanick said before slamming the door on his way out. “They blame everything in their life on someone else.”
On Tuesday night, Kalanick apologized for his behavior in the video in an email to Uber staff, which the company also published on its blog.
“To say that I am ashamed is an extreme understatement,” he wrote. “My job as your leader is to lead … and that starts with behaving in a way that makes us all proud. That is not what I did, and it cannot be explained away.”
“It’s clear this video is a reflection of me – and the criticism we’ve received is a stark reminder that I must fundamentally change as a leader and grow up,” he added. “This is the first time I’ve been willing to admit that I need leadership help and I intend to get it.”
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