Dubai: Following the UAE’s heaviest rainfall in 75 years, Dubai Airports is swiftly moving towards restoring and normalizing operations at Dubai International Airport (DXB). Paul Griffiths, CEO of Dubai Airports, provided an update stating that DXB has surpassed expectations by returning to its normal flight schedule ahead of its recovery schedule. Currently, DXB is operating approximately 1,400 flight movements daily.
“With roads in and around the airport completely clear of water accumulation, our manpower, logistics, and facilities are operating as usual again,” Griffiths said.
He highlighted the significant challenges faced during the adverse weather conditions, including the cancellation of 2,155 flights and diversion of 115 flights. Griffiths emphasised the collaborative efforts with airline partners and service providers to rework schedules, mobilise additional manpower, and ensure proper assistance to all affected passengers.
Griffiths expressed his admiration for the relentless commitment and dedication demonstrated by Dubai Airports employees, airline partners, government agencies, commercial partners, and service providers during the most challenging adverse weather event the airport has faced.
“I’m continuously amazed by the unwavering dedication of our Dubai Airports employees, airline partners, government agencies, commercial partners and service partners. It has been the most challenging adverse weather event we’ve had to navigate, and our people and partners worked tirelessly to keep the operation running and to assist our guests,” Griffiths said.
Griffiths further shared that during the disruption, 31 flights were diverted to Dubai World Central (DWC). By 19th April, all guests at the airport received the necessary support and were able to continue with their travel plans. Despite facing initial challenges in transporting supplies due to road closures around DXB and DWC, the airport managed to deliver over 75,000 food packs across both airports.
The Dubai airport CEO emphasized that while Dubai Airports has made significant progress in restoring operations, certain challenges, such as processing the baggage backlog, still need to be addressed. He assured that they are working closely with their service partners to resolve these issues.
“While certain challenges remain, including processing the baggage backlog, we’re working closely with our service partners but know there’s still more work to be done and once again, thank guests for their patience while we work through this,” Griffiths stated.
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