New Delhi: Amid the recent backlash over the urination incident, Air India has found itself in the middle of another controversy after a woman complained about allegedly finding a stone in her in-flight meal that was served to her.
A passenger named Sarvapriya Sangwan took to Twitter and raised the issue. Talking about the incident, she wrote that “You don’t need resources and money to ensure stone-free food Air India. This is what I received in my food served in the flight AI 215 today.”
You don’t need resources and money to ensure stone-free food Air India (@airindiain). This is what I received in my food served in the flight AI 215 today. Crew member Ms. Jadon was informed.
This kind of negligence is unacceptable. #airIndia pic.twitter.com/L3lGxgrVbz— Sarvapriya Sangwan (@DrSarvapriya) January 8, 2023
She further added that the “negligence is unacceptable”. The post got mounts of retweets with people complaining about the standard of service provided by the airline company.
Air India took cognizance of the incident and added that “this is concerning and we’re taking this up immediately with our Catering team. Please allow us some time to get back. We appreciate you brining this to our notice.”
Dear Ma'am, this is concerning and we're taking this up immediately with our Catering team. Please allow us some time to get back. We appreciate you brining this to our notice.
— Air India (@airindia) January 8, 2023
Earlier, the Director General of Civil Aviation (DGCA) issued show cause notice to the airline in connection with the incident of November 26 when a drunk man urinated on a woman in the business class of Air India flight from New York to Delhi.
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